Experience

Professional Journey

Product Owner| Mayo Clinic (2024 - 2025)
Owned product strategy and roadmap for enterprise platform transformation. Conducted stakeholder interviews and user research to prioritize features. Delivered $611K annual value through cost optimization capabilities. Transformed team from reactive support to strategic product organization through sprint planning and outcomes-focused delivery.

Product Manager | Product Owner | CVS Health (2021 - 2024)

Led product strategy for developer platform serving 3,000+ internal customers. Built Developer Success product from zero through user research and business case development - now permanent organization. Owned platform consolidation roadmap, conducted 100+ developer interviews, drove adoption of unified tooling (GitHub Enterprise, CircleCI, Harness). Result: 85% reduction in support tickets, $2M annual savings, developer satisfaction improved 6.2→8.4/10.

Technical Product Lead | MetLife (2008 - 2021)
13-year progression owning product vision and execution for enterprise platform transformations. Led product strategy for Windows migration (33,000 users), infrastructure modernization (2,500+ servers), and browser upgrades (10,000 users). Conducted user research across business units, defined requirements, measured outcomes. Managed $3.14M budgets and cross-functional delivery teams.

Technical Foundation | Various Organizations (1997 - 2008)
Built deep technical expertise as software developer, SQL Server DBA, and infrastructure architect across financial services, aerospace, healthcare, and SaaS sectors. This hands-on experience provides the technical credibility that differentiates my product management approach today.

View my full experience on LinkedIn ->


Core Competencies

Product Strategy & Roadmaps User research and customer discovery, product vision definition, roadmap prioritization, stakeholder alignment, go-to-market strategy, adoption and retention metrics

Technical Product Management Platform products and developer tools, multi-cloud architecture (AWS/GCP/Azure), CI/CD and DevOps platforms, Kubernetes and containerization, Infrastructure as Code, API design

Cross-Functional Leadership Partnering with engineering, design, marketing, and operations teams, stakeholder management across business units, executive communication, vendor negotiations, Agile/Scrum methodologies